SunGard Technology Services


With centers in Bangalore and Pune in India, Shanghai in China, and Tunis in Tunisia, SunGard Technology Services provides software development life cycle support for SunGard's solutions across the financial systems, higher education, public sector, and availability businesses. SunGard Technology Services helps augment SunGard's development and professional services teams worldwide while offering SunGard customers access to specialized expertise including customization, enhancement, integration and implementation services among others.
 		  

Software Development Lifecycle Support

  • Product Engineering: New development, re-engineering, maintenance, prototyping and re-architecting, release engineering, product management and documentation
  • Product Testing: Manual and automated application / functional testing, technology compatibility testing, business process testing and usability testing
  • Client Services: Product support, infrastructure management, and business operations
  • Professional Services: Installation and configuration, data migration, implementation and customization, and system integration

Centers of Excellence

  • Process & Performance Management: Mapping of existing processes to CMMI framework, gap analysis, process plan, execution, and audits and appraisals
  • Globalization Services: Globalization involves first re-engineering and internationalizing a product and then customizing and localizing it to meet local language, functional, and regulatory requirements.

Global Service Lines

  • Advanced Technology: Combining industry knowledge and technical understanding to help customers develop applications, integrate systems and manage information to improve competitiveness and efficiency.
  • Application Management Services: Providing full-service support and maintenance around customers’ end-to-end business ecosystem including SunGard products and surrounding applications, as well as third-party products and custom-developed applications on different technology platforms.
  • Business Process Management: Helping customers use business automation to reduce operating costs, improve customer service and facilitate work distribution to understand how business process management can support product and service strategies.
  • Business Process Outsourcing: Providing access to world-class infrastructure and highly skilled global delivery teams in secure onshore and offshore facilities, leveraging SunGard’s product, domain and process expertise to support customers’ business operations on a 24x7x365 basis.
  • Information Management: Helping customers capture opportunities and solve problems by making accurate information available to the business, at the time and in the format it is needed.
  • Infrastructure Management Services: Providing remote support for mission critical software and infrastructure to keep systems running smoothly, improve operational efficiency, and help reduce costs.
  • Testing Services: Providing a broad spectrum of testing services, from assessing customer requirements to end-to-end business testing incorporating automation and specialized performance and vulnerability testing.

Some of the key platforms and technologies employed at SunGard Technology Services are:

  • Software Development Tools (Microsoft): C++, VC++, COM, MFC, Visual Basic, C#.NET, ASP.NET,
  • Software Development Tools (Java): J2EE, JSP, Swing
  • Software Development Tools (Web): HTML, DHTML, XML, Webservices
  • Software Development Tools (Other): MF-COBOL, Tandem COBOL, Cache, C, Adobe Flex, Sharepoint
  • Development Environments: Visual Studio, Team Foundation Server, Hibernate, Eclipse, Oracle Developer, Ruby on Rails, Grails
  • Database Technologies: SQL Server, Oracle, Sybase, DB2, MySQL, Access, MUMPS
  • Application & Web Servers: Oracle App Server, BEA Weblogic, Apache, Websphere, Tomcat
  • Technologies: SOA, Cloud Computing, SOAP, Web Services, Messaging
  • Reporting: Cognos, Crystal Reporting, Oracle Reports, SQL Reporting Services, Argos
  • Testing: QTP, Loadrunner, Selenium, QALoad, JUnit, NUnit, JMeter, Jtest, WinRunner, Rational Robot
  • Version Control Environments: Visual SourceSafe, SVN, Quality Centre, MKS Toolkit, CVS, Visual Studio Team System, Subversion

SunGard Technology Services’ global delivery centers are spread over more than 300,000 sq. ft of workspace, governed by strict information security standards and host highly redundant infrastructures that are ISO27001 certified and SAS70 audited.