Strong Support Services Guaranteed With Monis
| Renowned levels of support and comprehensive documentation for customers
Monis comes with the guarantee of renowned levels of support and comprehensive documentation that have made Monis a leader in the global convertible bond market.
Working side by side with clients, the Monis team is comprised of highly qualified and dedicated professionals. Users of Monis can access any of the following services:
Easy to understand user guides and documentation.
Context-sensitive help function in the software, including the entire user guide available on screen.
Specific support and literature on the Monis customer site.
Multi-language support from expert personnel, in most time zones, enabling rapid problem resolution.
Monis Customer Site:
Further documentation such as whitepapers, client specific support, and data updates are available via the dedicated customer site:
Please login here to access the secure customer site
Training:
As convertible bond specialists, Monis provides tailored and practical training courses on convertibles markets. Courses include comprehensive coverage of topics such as: convertible bond markets, alternative structures, pricing models, practical pricing, risk measures, origination, trading, credit hedging and asset swaps. This service is tailored to client needs - introductory, immediate or advanced. To discuss convertible bond training with the Monis support team, please email us.