Ambit Customer Management Suite
SunGard’s Ambit Customer Management is a suite of personal banking solutions that help banks resolve the dichotomy between fulfilling the needs of their customers and their demands for an enhanced experience, with their own goal to optimize these customer relationships for higher risk- adjusted profitability.
The Ambit Customer Management solution suite helps banks create more profitable customer relationships by balancing the elevating needs of customers and their demands for a convenient, individualized and ‘value-for-money’ experience with the bank’s desire for optimized customer relationships that include higher levels of sales generation and optimized interactions. It enables banking organizations to respond quickly to changing business conditions, market regulations and evolving customer needs. The solution suite leverages business process management (BPM) and business activity monitoring (BAM) to help banks establish standards, automate tasks and processes as well as distribute work across all business channels.
The Ambit Customer Management solution components consist of:
Video Presentations
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In this video, David Hamilton speaks with Liz Lumley from Finextra about how banks must balance their internal agendas with managing customer experience.
[Total time 5.52]
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This video demonstrates how banks can use web technologies to better service customers and optimize their channel convergence strategy using Ambit Concierge and Ambit MyMoney.
[Total time 1:26]
SunGard’s Ambit provides retail banks with personal banking and business banking software solutions that include online banking solutions, card management solutions, a core banking platform and more. Ambit’s online banking system and online banking platform, Ambit MyMoney, Ambit Branch Teller, Ambit Concierge provides the “must have” mobile banking technology and an internet banking system that delivers greater convenience and personalized service for customers. With Ambit Customer Management and our internet banking solutions, banks can give customers access to their accounts via their preferred technology – mobile devices, tablet devices, Web or social media platforms. Ambit’s mobile banking solution also allows customers to personalize their user interface and access a variety of financial analyzers and budgeting tools – enhancing the user experience and nurturing customer trust and loyalty.