Support

At Adaptiv, we encourage all of our customers to take full advantage of our service offerings. Adaptiv provides clients with a range of up-to-date product information and professional service resources, including:

  • New Functionality
  • Adaptiv Release Dates
  • Quality testing Information
  • Release Compatibility
  • Documentation

Adaptiv Track

This information is available through the AdaptivTrack system. Please click the following link to log in:

BulletLogin


After logging into the system, click the Adaptiv Product News link to access the support area.
If you do not have an AdaptivTrack user login, please contact your Client Services representative. Alternatively, please contact support using the details below:

CONTACT SUPPORT


Europe, Middle East and Africa
Tel: + 44 (0) 20 8081 2100
Adaptiv360.Support@risk.sungard.com
AMERICAS
Tel: + 1 212 705 0873
Toll Free: + 1 866 861 7207
Adaptiv360.Support@risk.sungard.com
ASA@risk.sungard.com
ASIA PACIFIC
AsiaCustomerSupport@risk.sungard.com