AvantGard Services
AvantGard offers a comprehensive approach to solution delivery allowing for rapid implementation and ongoing support aimed at reducing Total Cost of Ownership (TCO) and maximizing return on the investment in technology.
The AvantGard Professional Services team recognizes that technology solutions require a comprehensive approach to service delivery to deliver an on time and an on budget project. Additionally, they want to ensure that they will receive the benefits defined in the sales cycle and are well informed throughout the entire implementation process.
AvantGard solutions are offered in various deployment models including ASP, Hosted, and In-house implementations. Each of these models offers a broad range of associated services including system integration, business process consulting, training, application management and ongoing support.
AvantGard offers a consulting methodology aimed at rapid, predictable, and successful project implementations. The methodology not only defines the primary processes and associated deliverables, but also specifies the overall implementation infrastructure, such as project management techniques and tools, data collection requirements, project reporting standards, and training goals.
Once live, the AvantGard Client Services team offers comprehensive technical and functional assistance through live help desks, online support and Client Summits / User Groups.
System Integration
Most organizations require some level of integration between various unconnected systems located both within (e.g. ERP or order entry systems) and external to the organization. AvantGard aims to provide market neutral / vendor neutral connectivity through System Integration between back-office systems and external partners such as banks, FX platforms, credit data providers and more.
Hosting Services
SunGard AvantGard extends its commitment to delivering flexible solutions to meet our customers’ diverse requirements by offering IT and Application Hosting Services. SunGard AvantGard’s Hosting Service provides your business with outsourced IT, hardware and application management by leveraging SunGard’s leadership in managed services and disaster recovery.
Application Management
Many companies are faced with stretched budgets for resources to manage applications including routine administrative work, upgrade maintenance, and database management. AvantGard helps to meet these challenges by offering domain experts to manage applications either remotely or onsite.