Ambit Payment Investigation

SunGard’s Ambit Payment Investigation is a reconciliation software solution that helps banks reduce the disproportionate costs and customer service issues that payment errors generate, by automating the payment investigation process.

Ambit Payment Investigation shortens error resolution times – both improving customer service and lowering operational costs – and helps banks establish a best-practice control framework for resolution, to increase regulatory compliance. The solution also enables revenue generation through effective compensation claim and fee processing.

Use the Ambit Payment Investigation solution to:

  • Refine cash movement:

    Automate payment investigation to optimize operational control, reduce risk and lower costs.

  • Minimize project risks and reduce implementation time and costs:

    Apply SWIFTNet E&I standard workflows for best practice.

  • Reduce errors with automated case population:

    Automatically convert inbound inquiries into investigative cases and trigger resolution workflows.

  • Improve straight-through processing:

    Automate workflow-driven correspondence.

  • Eliminate time-consuming, risk-prone manual searches:

    Use sophisticated workflow technology and a robust research engine to automate payment querying.

  • Automate the repair of missing or incorrect transactions:

    Automatically create payment messages and ledger adjustments.

  • Generate income from incorrect payments:

    Automate the calculation and claim of compensation.

  • Understand real-time risk and exposure:

    Use instant and time-based metrics to gain efficiency from long-term trending.

Ambit Payment Investigation is part of the Ambit Operational Control solution suite. Learn more about Ambit Operational Control.

SunGard’s Ambit reconciliation solution helps manage complex real-time confirmation matching and reconciliation across all lines of business, including nostro reconciliation, ATM reconciliation and more. Ambit software suite provides comprehensive solutions to corporate banks. Ambit’s treasury management systems provide front-to-bank office treasury solutions that help banks improve cash, risk and liquidity management. And Ambit’s lease management software provides a comprehensive leasing system that helps banks manage products, partners and applications more effectively.