AvantGard Customer Portal
Market differentiation can often depend on the quality of service you deliver to your customers. By offering an online Customer Portal to your customers you will create a collaborative environment where they can retrieve invoice copies, communicate dispute information or make payments. This self-service tool will reduce the time your collections and customer service resources spend on low-value added activities such as sending duplicate invoice copies or taking payment information over the phone.
Features:
- Electronic invoice presentment
- Online statement of account
- Communicate disputes on invoices
- Send payments
Benefits:
- Improve productivity / eliminate manual processing
- Provide faster response time to customers
- Expedite cash collections / lower DSO
- Gain a competitive advantage
EcoSystem Connectivity:
Improve Collections Management and expedite Dispute Resolution cycle time by fostering connectivity between credit, sales, service and customers.