Customer Focus
SunGard is a leading supplier of communication systems, with the largest customer base, longest track record and unrivalled experience. A market leader in its field, SunGard has been supplying Integrated Control Room solutions since the mid 1980s.
The DS2000C will benefit organisations in any environment where there is a need for integration and patching over multiple communication technologies. No longer used exclusively by Emergency Services, organisations across all areas of industry are benefitting from the ability to manage and communicate through a single integrated system including:
- Airports/Transportation
- Local Authorities
- Utilities
- Oil & Gas Platforms
The centralised architecture and wireless TETRA connectivity of the DS2000C means that it can also be used in mobile command centres enabling management and deployment of resources on-scene.
In the United Kingdom, the DS2000 is the only solution that is currently being used to fully support countrywide operations by agencies such as British Transport Police, Maritime and Coastguard Agency and Royal Air Force (RAF) Search and Rescue.
The DS2000 system has also recently been selected to be deployed to all English Ambulance Trust control rooms as part of the UK Ambulance Radio Replacement Project rollout. This once again demonstrates the confidence placed in this system and SunGard’s ability to fully deploy a working solution on a national basis.
SunGard has always believed in working closely with customers to ensure that their ever developing needs are captured and product development is evolutionary rather than revolutionary. Customer requirements are mostly captured through product user groups that are actively involved in the development process. This ongoing dialogue has led to progressive enhancements being made to both features and functionality, so much so that many have now become industry standard requirements.