FirstCare’s service brings multiple benefits to your bottom line and to your employees. We work hard to deliver a consistent application of each organisation’s absence policies, and provide accurate reporting that helps your business further understand the impact of employee attendance issues.

We provide:

• Immediate rewards from reduced long and short-term absence
• A safe pair of hands
• Dedicated 24/7 nurse advice
• Automatic alerts
• Full compliance with the Data Protection Act (1998)
• Confidential and secure data handling

Benefits to Employers

Our service empowers businesses to manage attendance more effectively; saving time and money while improving productivity.

Key benefits:

• Saves money in relation to absence-related costs
• Reduces long and short-term absence levels
• Improves workflow and increases productivity
• Relieves managers of the administrative burden of absence reporting
• Ensures transparency through real-time analysis and reporting
• Increases staff morale, staff are more motivated and productive when sickness is reduced

Benefits to Employees

Key benefits:

• Employee access to free, confidential medical advice from Registered General Nurses (RGN) 24 hours a day, 365 days a year
• Use of Occupational Health services and Employee Assist Programmes where appropriate
• When an absence is reported, employees receive instant advice that recommends an appropriate course of action
• During the length of the absence, our nurses are always on hand to offer further advice
• Every employee is treated fairly and in confidence

Benefits for Trade Unions:

• Employees are treated fairly and consistently, according to organisational policies and statutory obligations
• In-depth, real-time reporting ensures transparency throughout the organisation
• All reports are available on demand when required