AvantGard Customer Portal
Service quality can be a market differentiator. By offering an online customer portal, organizations can increase customer response time, improve satisfaction and reduce the time and resources spent on non-value activities, such as sending duplicate invoices. AvantGard Customer Portal delivers electronic invoice presentment & payment to customers. It provides the ability to view account details, download invoices and generate disputes.
Features
- Provides the company’s customers a method of initiating self-service activities, such as obtaining invoice copies and sending payment information
- Send collection reminder emails automatically regarding invoices that are about to come due
- Helps Implement an electronic invoice presentment & payment (EIPP) solution
- Provides online collaboration between the company and its customers
Benefits
- Reduces the time company staff spends on administrative tasks
- Allows customers to proactively download invoice copies, pay online, generate disputes or schedule payments in advance
- Reduces labor costs, improves cash forecasting and expedites payments with fewer errors and discrepancies
- Minimizes costs, improves customer service and improves relationships between sales, service and finance
- Improves customer response time and communications
Brochures & Datasheets