OSSI CAD Modules & Interfaces
SunGard Public Sector’s OSSI Computer-Aided Dispatch (OSSI CAD) products provide communications centers with a reliable solution for dispatching and tracking patrol, fire, and medical unit’s calls. OSSI CAD employs several distinctive features that simplify operations and allow agencies to respond quickly to calls with the right resources. The application provides an increased level of safety for responding units, is configurable for multi-agencies, and provides an environment that is intuitive and easy to use.
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Computer-Aided Dispatch Modules
Alpha-Numeric Paging – The Alpha-Numeric Paging Module automatically sends an alpha-numeric page to responding units upon dispatch. In addition, the paging module can send individual personalized messages to specific pagers directly from CAD.
Automatic Vehicle Locator (AVL) Display – The Automatic Vehicle Locator (AVL) software for the OSSI CAD workstation allows the communicator to view/track/find mobile units in the field.
CAD Status Resource Monitor – SunGard Public Sector’s OSSI CAD Status Resource Monitor allows the user to view OSSI CAD activity and various calls for service reports.
CAD-to-CAD (C2C) Event Transfer – The C2C Module allows an agency to transfer events between two independent OSSI CAD systems. This is a powerful feature for a dispatch center handling emergency calls that need routing to another dispatch center. C2C uses an established network or an Internet connection to transfer calls from the communication center receiving the calls to the agency responding to the calls.
E-911 Interface – The OSSI CAD E-911 Interface provides a seamless interface with any commercially available E-911 system via a serial interface to the controller’s CAD port and immediate map support to a communicator.
Mapping – SunGard Public Sector’s OSSI mapping utilizes both point-based and traditional centerline mapping to locate service calls accurately. The Phase II-compliant map engine offers a quick point of reference, helping dispatchers locate officers closest to an event.
Multi-Jurisdictional CAD – SunGard Public Sector’s OSSI CAD can be configured to be a full-featured multi-jurisdictional system for police, sheriff, fire, rescue, and EMS departments. This flexibility allows the system to operate in multi-agency or multi-jurisdictional departments.
Rip and Run – The Rip and Run Module allows for remote call (printing and/or faxing) notifications at Fire/EMS stations. It provides a short dispatch report with calls for service information. When all units clear the call, each dispatched station receives the full radio/event log CAD event report.
Roster Module – The CAD Roster Module interfaces CAD with user-defined personnel rosters. CAD then automatically monitors these rosters, and units roll on- and off-duty without dispatcher intervention.
State/NCIC Queries (Message Switch) – SunGard Public Sector’s OSSI Message Switch Application equips agencies with technology to exchange information without voice channels over the radio network. OSSI Message Switch supports voiceless dispatch; status updates; car-to-car messaging; car-to-CAD messaging; and queries to access information from their vehicles, including local, state, and national warrant checks, stolen vehicle and property information, mug shots, and records management information.
Computer-Aided Dispatch Interfaces
APCO MEDS Interface – APCO MEDS requires that communicators be trained and certified on the APCO MEDS product by a certified APCO MEDS instructor.
CryWolf® Interface – This is a two-way interface with AOT Public Safety Corporation’s CryWolf alarm product. This interface will export alarm calls to CryWolf for processing as well as build premise information in OSSI CAD, notifying the communicator of special alarm statuses defined inside CryWolf.
CryWolf Lite Interface – This is a one-way interface with AOT Public Safety Corporation’s CryWolf alarm product. This interface is limited to only exporting alarm billing data from OSSI CAD.
emsCharts Interface – This is a one-way interface from OSSI CAD to emsCharts. OSSI CAD will push basic incident/event data and various time stamps for the units involved to the emsCharts Application.
FIREHOUSE Software® Interface – The ACS FIREHOUSE Software Interface allows OSSI CAD to provide transfer call information to the FIREHOUSE Fire RMS, including call incident number, units, and times.
LIFENET® EMS Interface – This interface allows OSSI CAD to send event data to the LIFENET Patient Care Reporting System by Medtronic. CAD sends specific data elements to LIFENET as they occur throughout the life of the OSSI CAD event, giving LIFENET access to the most current CAD data event.
MOSCAD Interface – This interface between OSSI CAD and Motorola's MOSCAD fire station alerting system allows OSSI CAD to pass station and zone codes automatically to MOSCAD, resulting in MOSCAD to activate and send the alert to the appropriate station and zone destinations.
Orbacom Toning Interface – CAD will either automatically or manually pass specific encoder command codes along with the Unit Pager ID to the Orbacom server.
PageGate Interface – PageGate software allows the CAD Paging Module to interface with the PageGate third-party product. PageGate allows multiple paging service providers.
Pictometry® Interface – This interface allows the OSSI CAD, CAD Resource Monitor (CRM), or Mobile Communications Terminal (OSSI MCT) to pass coordinate information to the Pictometry Visual Intelligence (PVI) Mapping Application, which displays the appropriate PVI color aerial photos.
ProQA Interfaces – Three independent interfaces (Fire, Law, Medical) work with ProQA’s Windows software. ProQA software can be purchased from Priority Dispatch.
TeleStaff Interface – The OSSI CAD interface to PDSI’s TeleStaff scheduling product uses information from imported TeleStaff files to roll units on-duty and off-duty automatically within OSSI CAD.
Visual Fire Interface – The Emergency Technologies, Inc. (ETI) Visual Fire Interface provides information directly from OSSI CAD, automatic synchronization of shared files between OSSI CAD and Visual Fire such as sites, alarms, contacts, and site contacts, and access to Visual Fire's premise information from CAD.
Zetron Model 3030 TDD Interface – The Zetron Model 3030 TDD Interface allows the OSSI CAD user to communicate directly with the caller from CAD.
Zetron Toning Interface – This interface allows the OSSI CAD to communicate with either the Zetron Model 25 or Model 26 encoder. When units are dispatched, OSSI CAD passes the key sequence codes to the unit that activates the paging system.
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