NaviLine Public Works
The rigorous needs of city and county public works departments across the country demand integrated solutions that can help improve efficiency and provide specialized functionality.
SunGard Public Sector’s software solutions range from a centralized community-wide database to customer response management. The NaviLine suite for public works includes billing, collections and web-based account access; management of customer contacts and requests; scheduling and tracking work orders for service crews; and facilities, fleet and distribution management.
NaviLine Public Works Applications
Features
- Accesses a single comprehensive database across your organization
- Manages billing and collections, with web-based account management access
- Tracks citizen contact information and requests throughout the fulfillment process
- Integrates work crew assignments with citizen request records and resource management
- Tracks facilities, fleet, and distribution of resources
Benefits
- Provides a single enterprise-wide product suite along with other NaviLine solutions
- Serves each individual user with a familiar Windows-like user interface
- Maintains comprehensive records in a single secure database