- vice president
- SunGard’s insurance business
As an insurance industry thought-leader, Don Canning is responsible for helping drive SunGard’s insurance solutions and industry initiatives through executive level account relationship building, multi-channel promotion, and strategic planning for the business.
Prior to joining SunGard, he worked at Microsoft for six years as worldwide managing director for Microsoft’s insurance industry solutions business. His responsibilities included global insurance leadership, early adoption initiatives and strategic business plans. Throughout his seven year career at Prudential Financial, Don held positions of increasing authority in both traditional IT and emerging technologies, such as CTO of Institutional and Group Insurance and Divisional VP of Information Assets and actuarial processing.
His philanthropic efforts have help Micro-Insurance cultivate an ecosystem of carriers and technology partners encouraging delivery solutions built on low-cost, high-quality platforms. Don championed Microsoft’s initiative by engaging multi-national carriers, speaking at the Microsoft Executive Briefing Center, conducting analyst briefings and working with organizations such as MicroinsuranceCenter.org and the United Nation’s International Labor Organization MicroInsurance Innovation Facility.
Don provides editorial commentary to industry trade publications, academic institutions and venture capital firms regarding technology developments and emerging trends within the industry. In addition, Don has over 25 years of experience with Fortune 500 Wall Street firms providing senior leadership on high-profile business and technology initiatives.
The business of insurance will experience significant changes over the next few years as consumer needs change the way carriers and agent service policies. Mobile technology will drive the growing demand to incorporate mobile devices and applications into our personal and professional lives. Whether an institutional agent or broker, the need to protect wealth, or enhance policy holder servicing, satisfaction and perceived value are driving both brand loyalty and buying patterns. Consumers are more informed than ever, expecting real-time access to data, best product quality, aggressive pricing levels, excellent customer service, regulatory compliance efficiency, and business transparency. All these capabilities are in play while insurers are seeking to service enterprise and online community scale.
Read more about Healthcare reform in Don’s blog