Our Experts
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J.P. James
- executive vice president and chief operating officer
- SunGard’s insurance business
- jp.james@sungard.com
J.P. James is executive vice president and chief operating officer for SunGard’s insurance business. Based in London, England, he is responsible for leading the evolution of SunGard’s iWorks Core Policy Administration and Enterprise Risk Management organizations overseeing a global organization supporting more than three hundred insurance and financial services institutions in more than fifty countries. During his tenure with SunGard, Mr. James has held a number of roles including vice president of sales and marketing and senior vice president of operations for the group insurance and individual life businesses, based in Miami, Florida and Boston, Massachusetts.
Mr. James has worked with financial institutions around the world to provide innovative insurance solutions around distribution, policy administration, claims processing, and risk management in supporting the front- and back-office. Prior to joining SunGard, Mr. James held a number of leadership roles in sales, marketing, and business development with EDS and A. T. Kearney.
Commentary
As we enter the post economic crisis era the insurance industry continues to face ever increasing competition to support revenue growth and support more stringent regulatory requirements, which is driving carriers to seek greater enterprise risk management (ERM) visibility and operational control across their organizations. When multi-national carriers approach global projects, risk managers and executive leadership quickly markup short-listed priorities such as managing a single platform, controlled production environments, fully automated processes and support for timely projections in order to drive the objectives of their business in the short term and the long term. Today, many of these disciplines and maturity across various departments at carriers are not well defined, but with new legislative requirements across the globe around Solvency II, change is rapidly taking place.