Our Experts
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Kalpesh Master
- managing partner, Global Delivery Services
- SunGard Global Services
- kalpesh.master@sungard.com
Kalpesh Master is managing partner at SunGard Consulting Services, responsible for global delivery services. With over 19 years experience in IT consulting, working with clients in financial services, Mr. Master specializes in providing IT solutions, delivery management and consulting services around large scale initiatives.
Mr. Master is an expert in the global delivery model. He focuses on strategic global delivery initiatives that require measurable ROI, risk mitigation, predictability of service delivery through service level agreements, improvement of operational efficiency and quality. A leader in structured IT outsourcing engagements involving application development, application management as well as testing services, he also specializes in business process outsourcing within the financial services industry.
Commentary
The global delivery model has matured significantly over the past several years. The technological innovation has enabled people around the globe to collaborate more effectively than in the past. The offshore industry in general has gone through several generations of maturity and as a result has benefited from significant growth opportunities. At SunGard we leverage the global delivery model to develop industry specific IT solutions and help our clients improve operational efficiency and quality of services with significant cost reduction through structured professional services offerings.