Our Experts
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Mack Gill
- president
- SunGard Global Services
- mack.gill@sungard.com
Mack Gill is the President of SunGard Global Services, responsible for managing SunGard’s global software delivery, consulting and professional services for customers in the financial services and energy sectors. The Global Services team, with 4,500+ people in over 25 locations worldwide, including Bangalore, Houston, London, New York, Paris, Pune, Shanghai and Tunis, leverages shared resources and local expertise to help customers transform their business operations to meet compliance and growth goals. Joining SunGard in 1994, Mack was previously president of SunGard Technology Services where he developed SunGard’s software development operations across Asia. Additionally, he served as corporate vice president of alliances, responsible for developing SunGard’s business and technology partnerships worldwide.
Mack serves on the board of directors of the International Association of Financial Engineers (IAFE), is a member of the Information Technology Group of the New York City Investment Fund, and was chosen as a member of the Young Global Leaders, an affiliate of the World Economic Forum. Before joining SunGard, Mack worked at the United Nations' Department of Political Affairs and holds a B.A. from the University of British Columbia and a Master's from Yale University.
Commentary
Software development and testing services have reached a stage of operational maturity in India, with R&D and innovation driven by offshore teams. Offshoring is no longer just about cost savings but also about the global competition for talent. IT services is the next big wave for offshoring, as remote operational support for datacenters and networks is becoming increasingly effective. Offshore business process outsourcing (BPO) is accelerating as offshore domain and product expertise reach critical mass.