Our Experts
-
Mike Learned
- vice president, product management
- SunGard’s insurance business
- mike.learned@sungard.com
Michael Learned is vice president of product management for SunGard’s insurance business which covers the iWorks product lines. In this role, Mr. Learned is responsible for shaping product strategy; and defining and deploying innovative and relevant solutions that align to the needs of the global insurance market. Mr. Learned was also one of the principal architects of iWorks Compass, a global insurance administration system that has been used by some of the largest insurers in over a dozen countries around the world.
Mr. Learned has over 30 years of experience in the life insurance and retirement planning industry. Prior to joining SunGard in 1999, Mr. Learned worked for a large U.S.-based insurance company as a retirement plan specialist, as a vice president of administrative services for a pension actuarial consulting firm, and later, as a vice president of marketing and sales for a software company providing solutions to the insurance industry.
As an expert in insurance distribution, core administration, risk management, product development and services, Mr. Learned has helped some of the largest insurance companies worldwide achieve their business objectives. He has engaged with insurance companies in the emerging markets of China and India as well as leading companies in South Africa, Eastern and Western Europe, Australia, Japan, U.S. and Canada.
Commentary
The insurance industry continues its accelerated transformation. Insurers are faced with intensifying competition, extended economic challenges and expanding regulatory pressures. Add the necessity to reduce costs while increasing customer service; insurers realize the need to select strategic partners who are best positioned to help them achieve their business goals. Insurers are adjusting business models with a focus on operational efficiencies. They must absolutely improve the transparency of their operations by gaining access to relevant information across their enterprise. This will enable improved visibility of opportunities and risks while supporting increasing regulatory and compliance requirements. Insurers need more than data that is solely transaction and results oriented. They need information which provides answers to their questions. Insurers are looking toward technology, and partners with the scale and abilities to deliver, as core pillars to help transition their businesses to this new operating model.