AvantGard Collections Management
For companies using ERP systems or manual processes, collections management may be cumbersome, causing low productivity and reactive treatment of accounts receivable. Collectors cannot access information quickly. Working from printed reports without a strategic approach can also create inconsistent results. AvantGard Collections Management helps give collectors more time for contacting customers and ensures that productivity is increased through process automation and the use of pre-built work queues.
Features
- Allows segmentation of customers into groups and applies collection strategies
- Provides process automation to initiate mass correspondence, send alerts to internal resources and place calls in the collector’s queue
- Allows users to segment deductions or disputed items, adjust collection strategies based on fluctuations in credit risk
- Offers online graphs, dashboards and KPI monitoring tools
- Includes online portals to foster collaboration with sales, customers and customer service
Benefits
- Helps customers keep tight control on trade receivables and improve productivity
- Eliminates the time spent on manual, time intensive tasks
- Allows companies to develop an unlimited number of collection strategies
- Helps credit professionals track performance, collections effectiveness, view aging details and perform cash forecasting
- Expedites payments and improves communication
Brochures & Datasheets