AvantGard Sales and Service Portal
Issues such as partial payments, pricing errors, tax discrepancies, short shipments, product quality and promotion claims contribute to the company’s disputes. By separating disputes from the collections process, resolution is expedited and customer dissatisfaction is reduced. AvantGard Sales and Service Portal provides a full lifecycle approach to receivables management including problem detection, assignment, notification, tracking, escalation, resolution and root-cause analysis.
Features
- Offers universal access via the Internet with online collaboration
- Provides a claims management workflow that can be configured to meet the organization’s business model
Benefits
- Facilitates communication with field sales and customer service
- Drives dispute workflow and escalation through embedded policies
Brochures & Datasheets