Performance Management & Reporting
EXP includes a comprehensive, customizable, Web-based business-activity-monitoring system that helps bring visibility to your critical business processes. Real-time forecasting and historical business-process information is available in graphical views and reports to help visually measure and manage work within the EXP system. EXP’s set of reporting and search tools provide the transaction visibility required to identify operational bottlenecks and work overloads.
Features
- Monitors and records business activity
- Displays up-to-the-minute graphical views of an organization’s processes and transactions
- Includes real-time forecasting
- Shows historical business process information
- Provides the reporting and search tools needed to analyze workflow and business activity
- Helps develop new models and analytical tools through an open platform
Benefits
- Allows users to monitor and manage critical business processes across their organization
- Improves efficiency by providing critical information
- Provides visibility to foresee workload
- Helps managers identify operational bottlenecks to shift resources or reassign work
- Allows business users to easily modify calculations without IT involvement