Ambit Exception Management

Banks are striving to streamline back-office processes while demonstrating a quick ROI. Exceptions, while only a minority of transactions, make the majority of back-office costs. True STP cannot be achieved without straight-through exception processing. Ambit Exception Management fully automates the processing of payment failures, system alerts, and customer inquiries for straight-through exception processing across payments, nostro, securities, and treasury—throughout the transaction lifecycle.

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Features

Delivers a holistic approach that identifies, assesses and controls exceptions
Provides full customer inquiry, transaction and payment investigation for exceptions received from other parties via a message
Uses rule-based diagrams, flowcharting and workflow to describe best practices
Facilitates 24/7 case processing
Provides a dashboard for a real-time, consolidated view of business and operational data

Benefits

Helps to automatically resolve customer inquiries, payment failures, trade breaks, reconciliation failures and alerts across systems
Manages exceptions before they create a settlement incident, and prevents financial and reputation loss
Allows either automatic resolution of exceptions or prompts for manual actions without scripting or programming
Provides for faster closure and enhanced quality of investigations
Enables users to better understand why an exception has occurred