NaviLine Utilities
SunGard Public Sector’s NaviLine suite for city and county utility departments offers an integrated information system to facilitate electric, gas, water, sewer and other utility services. The product helps improve department performance by automating customer service, work orders and billing tasks and managing utility assets. Applications work together seamlessly with other NaviLine and third-party products to help you monitor and control your utility operation.
NaviLine Utilities Applications
Features
- Shares a single comprehensive database
- Automates utility services and billing by offering citizens up-to-date, self-service utility payment capabilities over a secure internet connection
- Accounts for your organization’s capital property.
- Tracks complaints and requests, creates department work orders, manages your facilities and performs job costing functions
- Handles all citizen and customer requests and allows citizen submissions over the Internet
Benefits
- Utilize as part of an enterprise-wide product suite or as a stand-alone module
- Provides a familiar Windows-based user interface
- Offers a single, secure database for all utility-related functions